Shipping & Returns

SHIPPING: 

  • PROCESSING: Please note that all orders will be processed within 1-2 business days, including expedited shipments.
  • USA:  Enjoy free U.S. ground shipping for orders over $150, with the option of a 2-day expedited shipping fee of $50. For orders under $150, a flat-rate standard shipping fee of $15 will apply.
  • INTERNATIONAL: For Canada & Mexico, a standard $30 shipping fee will apply. For Europe, a standard $40 shipping fee will apply. For all other countries, a standard $70 worldwide shipping fee will apply. Transit time will differ by country. Please note that due to global shipping disruptions and customs clearance delays, international orders may take longer to arriveExpedited shipping is currently unavailable for international orders. Duties, customs and taxes are not included. For a free customs estimation, refer to the chart below. Actual fees will be determined by the customs department and vary by county.

HS CODES:

      • 6402.99.3165 (All shoes, excluding boots)
      • 6402.91.4050 (HEDY boots)
      • 6406.10.0090 (Accessories)
      • 6406.90.3060 (Removable Insole)

     

  • LIABILITY & PROTECTION:  Kindly note, we are not responsible for lost or stolen items during shipping once the item is received by the courier. You must contact the courier directly regarding transit and delivery issues. Since all packages for both US and International orders do not require a signature for delivery, please be aware the items will be delivered to the shipping address provided and left at the door.  Should you require ‘sign for delivery’ please email help@veerah.com upon placing your order for further assistance.  For added protection, we also offer Route shipping insurance at checkout for real-time shipment tracking and instant refund or replacement for delivery issues. 

 

RETURNS & EXCHANGES:

  • Any orders placed on or after 3/31/25 are final sale and are not eligible for returns or exchanges.
  • Orders containing eligible items placed before 3/31/25 are eligible for returns or exchanges within 14 days of receipt:
    • To proceed, please email help@veerah.com with the subject 'Returns' or ‘Exchange’ and include your order number, name and the reason for the return.
    • To be eligible for a return, goods must be unworn, undamaged, and in original packaging.
    • Final sale items are not eligible for returns or exchange

 

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